Preserving Our Past For The Future

manager

This was a week of many ups and downs…events almost daily gave many moments of reflection and reasons to regroup. Grandson Cody Ryan unexpectedly entered the world on the first day of the week, 6 weeks early. Stress tests have been a regular part of the pregnancy because Cody has short bowel syndrome and is health-compromised.

He is doing well, but will have a long road ahead of him, as will his young parents. Cody’s big brother, Brendon, was the couple’s first child and is also dealing with the same condition. Brendon has never left the hospital and is now 15 months old…so both babies will be under special care in the same children’s hospital. My mother’s 70th birthday was the following day and it is amazing to think of her at that age. Mom has been through a period of some ill health this year, but she is so active and eternally young looking, it is hard to fathom she is not my age. My daughter, granddaughter and I took mom to a chinese buffet and then thrift stores and goofing off, and by the end of the day she was still fresh as a daisy. I hope I can grow up to be just like her.

On Monday, an office staff member left, giving no notice. Just packed up, sat her office keys on the file cabinet and walked out the door. No prior incidents, no problems with her behavior or work perfomance at all…then just…gone, to the great surprise of both myself and my operations manager. Similar incidents have happened in the past and I used to take it much more personally than I do these days. I can see, from talking to others in business, that this is a rampant problem with most businesses.  The days of company loyalty and personal integrity are fast becoming a thing of the past. In the interest of not having to explain their actions, many will choose to “look bad” rather than just say ” I need a change, I need to move on”. And so I decided to look at it as a chance to move forward with new blood myself. Funny thing, I had not one but TWO applicants that want to work our front office and they contacted us within 24 hours of the walk out. God knows what He is doing, and if I really believe this, then I know the company’s best is always on His heart and mind, even more so than on mine. So we move on, excited about our future, and the possibilities. It’s the same with the birth of Cody or the gentle aging of my seemingly forever-young mom. Sometimes what seems to be a sad situation or a hard place in our lives comes along and we can choose to shut down and say ” I quit.” Or we can know that Someone bigger than us is in control. Someone kinder than us cares about where we are, and where we want to be. Someone wiser than us knows what we would miss if the hard times didn’t come in our lives. Today was our Thanksgiving celebration with my daughter’s family and as I looked around the room, I reflected on how much I have in my life that is good and wholesome and worthy of a peaceful smile. I am thankful most of all for the Someone in my life. I am so excited to see what is around that proverbial bend for my family, my company, and me personally. And I am thankful and oh, so grateful I am not travelling alone. And I am especially thankful that Someone never says ” I quit.”

I had an ex-boyfriend once. When we began dating, things were nice and we got along and he gave me the attention and interest that I wanted and also deserved in a relationship. Once things got a little more serious, something kinda of “snapped” in his brain. He became overbearing and obsessive and the attention became something of a monitoring device, which didn’t go over really big with me. What was great, became rotten pretty fast, and needless to say that relationship went bye-bye. I remember one day toward the demise of the situation, I had gotten so fed up, I turned to him and said “You know, I cannot possibly miss you if you won’t GO AWAY.” Clever statement, I thought, in the moment. But it is an axiom that holds pretty true, kind of like the more common “absence makes the heart grow fonder.” This week my opps manager was out of the office on her last vacation of the year. And she was definitely missed.

I always appreciate her work, and the work of my other staff members, but I am pointedly reminded of their contribution when one of them is out of the office for any reason. I get to be them, (I do my best anyway), but this is a good thing for more reasons than appreciation. I am brought back in close touch with my customers and staff. It’s a good time to do their work, and maybe evaluate how certain programs or policies or procedures are working or no longer working for them and the company, and make plans to replace the things that are slowing us down. Sometimes a business owner and a company may look as if they are moving forward exactly right, when in fact they are headed down the wrong road, or headed at least in the wrong way toward a goal that is not their real goal at all. Many a complacent business owner wakes up one day and says ” how in the heck did I get here” and then they have to backtrack all the decisions and try and fix things, rather than keeping short accounts and changing things to support the ultimate goal and path as they go along.

Things did go well this week, and we were very busy. My young office manager displayed stellar performance although she was dealing with a sudden death in her family. Sad situation…her young cousin lost control of his car and lost his life. Odd thing, his flip flop was caught under the accelerator while his foot remained on top and continued to accelerate the car. He reached down to free the shoe, lost control, and the vehicle went off the road and hit a very small tree. He had no seat belt on, so he had nothing to stop him from bending down, from trying to free his shoe, from placing himself in the way of the tree that came crashing through the passenger’s side of the vehicle. I have thought about this several times this week. What if he had chosen a different type shoe? Did he forget that he had an emergency brake on the car? What if the seat belt had engaged and not allowed him to bend down? What if he had not been alone? Would the other person had been injured, or worse, because he had lost control? Or would the other person had been able to free his shoe for him… and the car…and the passengers…go home safely, with only stories of their misadventure? In relationships, business, and personal decisions, I realize a great need to wear the right “shoes”, wear a “seatbelt”, and have a “friend” along for the ride for my own safety and the safety of others. I must prepare to do the right things with the right methods (wear the right shoes), have self-discipline ( a seatbelt) in place to keep me in check, and have someone ( a friend or business associate) who holds me accountable but will go away from time to time to let me know the value of their friendship, advice, and relationship. We all need that, now don’t we?